Terms and Conditions
Before agreeing to a purchase or service
Before agreeing, confirm the provider, scope, currency and total charges for the displayed reference. Ask which taxes and delivery charges apply and which payment method is offered. Where recurring supply is proposed, review the renewal and cancellation conditions separately. Consider the actual offer and applicable mandatory rights.
Use of information and linked materials
Examples provide context rather than personal professional instructions or promised results. Distinguish the operator's material from external documents and check permission before reusing them. A link does not grant rights over someone else's work. Report unclear attribution or statements to office81@clearstoneborrowtips.shop with the relevant page.
What to include in an enquiry
Identify the product or service you want to discuss, the quantity or scope, and any date or destination that affects the request. For a booking, include preparation and delivery requirements; for a product, include its reference and presentation. This lets both sides discuss the same offer. Sending the contact form opens that discussion and does not by itself authorise a charge or reserve stock or a date.
Accepting a particular offer
Before accepting an offer, read the written description of what is included, what is excluded and which information you must supply. Check that any requested changes appear in the version you accept. Keep the acceptance and the offer together. If your requirements change afterwards, describe the change as a new request rather than assuming an earlier price or timetable also covers the additional work or goods.
Changes, cancellation and returns
Ask for the conditions applicable to the identified service or product and the stage of your request. Confirm the relevant cancellation or return procedure, time limits, fees and refund arrangements before relying on them. General information does not waive mandatory rights; the actual transaction and applicable rules need individual consideration.
Price, currency and payment arrangements
The transaction record should identify the currency, total price, applicable charges and the payment arrangement for the accepted offer. Check whether transport, additional work or other options appear separately. A message sent through this website does not collect card details or confirm that a payment has been made. Use only the payment instructions associated with the accepted transaction, and clarify an unexpected change through the published contact channel.
Delivery information and changes
Check the delivery destination or service location, the agreed output and the planned dates in the offer. Notify Clear Stone Borrow Tips if a supplied address, participant list or requirement changes. Keep any revised arrangement with the transaction record. Where the requested change affects quantity, preparation or delivery, discuss its effect on the scope and price before treating the revised request as part of the earlier agreement.
Cancellation, returns and resolving a concern
To ask about a cancellation, return or problem with an accepted offer, write to office81@clearstoneborrowtips.shop with its reference and a concise description. For goods, identify the item and its condition; for a service, identify the booked scope and the issue. Keep the relevant messages and photographs where they help explain the concern. These details support handling the request without replacing the conditions of the transaction or applicable consumer rights.